Terms and Conditions

Last Updated: Dec 16, 2024

Welcome to Omic.health, a service provided by Sterling Research Company, LLC ("Omic," "we," "our," or "us"). By accessing or using our website and services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully before using our Services.If you do not agree to these Terms, do not use our Services. We may update these Terms from time to time, and any changes will be posted on this page with the updated date. Your continued use of our Services after any changes constitutes acceptance of those changes.1.

Health Data and Privacy
Omic is committed to protecting your health data and complying with all applicable privacy and data security regulations, including the Health Insurance Portability and Accountability Act (HIPAA). By using our Services, you consent to the collection, storage, and analysis of your health data as outlined in our Privacy Policy.

HIPAA Compliance: We adhere to HIPAA regulations to ensure the confidentiality, integrity, and security of your personal health information ("PHI"). We use encryption, secure data storage, and other industry-standard security practices to protect your PHI.

Data Collection: In order to provide personalized health insights, we may collect data from sources such as your electronic health records (e.g., MyChart), health apps, and other health-related information you provide.

Data Use: We use your health data to analyze and provide health insights, identify potential health risks, and offer recommendations for improving your health. These insights are intended to complement, not replace, the advice and care provided by your healthcare provider.

Third-Party Services: We may share your health data with trusted third-party service providers, but only to the extent necessary to provide our Services, and in compliance with applicable privacy laws.For more information on how we collect, use, and protect your health information, please review our Privacy Policy.

Disclaimer: Not Medical Advice: The Services provided by Omic are for informational purposes only. The health insights, recommendations, and analyses we provide are not intended to diagnose, treat, cure, or prevent any medical condition. Omic does not provide medical advice, and you should not rely on our Services as a substitute for professional medical care.

Consult Your Healthcare Provider: You should always consult with a licensed healthcare provider before making any health-related decisions or taking any action based on the information provided by Omic. Any treatment or lifestyle changes should be discussed with your doctor or healthcare professional.

Limitation of LiabilityTo the fullest extent permitted by applicable law, Omic and its affiliates, directors, employees, agents, or partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:The use of, or inability to use, the Services;The reliance on any health insights or recommendations provided by Omic;Any unauthorized access, use, or disclosure of your health data, except where such access or disclosure is a result of our negligence or failure to comply with applicable privacy and security laws.You agree that your sole remedy for dissatisfaction with the Services is to stop using them.

Data Security
: Omic employs industry-leading security measures, including encryption and secure storage practices, to protect your health data. We regularly review and update our security protocols to ensure the safety of your personal information.

Data Breaches: While we take significant measures to protect your data, no system is entirely immune to breaches. In the unlikely event of a data breach, Omic will notify affected users as required by applicable law and take appropriate steps to mitigate any harm.Omic will not be held responsible for any breach of security that is beyond our reasonable control or that occurs due to factors outside of our security infrastructure, such as user negligence or third-party breaches.

Account Security
You are responsible for maintaining the confidentiality of your account and password. You agree to notify Omic immediately of any unauthorized use of your account or any other breach of security. Omic is not responsible for any loss or damage resulting from unauthorized use of your account.

Subscription and Payment
Omic offers subscription-based access to its Services, and you agree to pay the fees associated with the subscription plan you select. Payment for the Services is processed through a third-party payment processor (e.g., Stripe) using encrypted technology. Your credit card and payment information is subject to the third party's privacy policy and security practices.

Subscription Plans: You can choose from different subscription plans, which include the Foundations Plan and Expert Access Plan. Subscription fees are billed monthly, and you may cancel your subscription at any time through the website.

Billing: By subscribing to our Services, you authorize Omic to charge the payment method you provide for the subscription fees.

Changes to the Services
Omic reserves the right to modify or discontinue its Services at any time, without notice. We may also update these Terms or change the scope of the Services provided. You are responsible for reviewing these Terms regularly, and your continued use of the Services after changes are made constitutes acceptance of those changes.

Termination
Omic may suspend or terminate your access to the Services at our discretion, including but not limited to any violation of these Terms or any illegal or harmful activity related to your use of the Services. You may cancel your subscription at any time, and your access to the Services will terminate at the end of the current billing cycle.

Governing Law and Dispute ResolutionThese Terms are governed by the laws of the state in which Omic is based, without regard to its conflict of law principles. Any dispute or claim arising out of or relating to these Terms or the Services shall be resolved through binding arbitration, except for claims related to intellectual property or violations of privacy laws, which may be brought in state or federal court.

Contact Information
If you have any questions about these Terms, our Services, or privacy practices, please contact us at: Omic.health (Sterling Research Company, LLC), info@omic.health.

By using Omic's Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.